Cancel Any Time!

If for any reason you feel that our service did not live up to your expectations or you think that somehow our service did not meet your standards of excellence. Request a cancellation and pay only for the period you have consumed.

Users can cancel and request a refund for the rest of their subscriptions in just a few steps in their account dashboard.
Please check the table below for how the refund calculations are done

How do refund calculations work?

At SMARTIPTVCHANNEL, we prioritize customer satisfaction and aim to provide a seamless experience for all our users. If for any reason you are not satisfied with our service, we offer a straightforward refund process.

Requesting a Refund

If you wish to request a refund for your subscription, please reach out to our customer support team. You can contact us via email, phone, or live chat, and our dedicated team will assist you with your refund request.

Refund Process

Upon receiving your refund request, our team will review it promptly. If your request meets our refund criteria, we will process the refund within 24h. You will receive an email notification confirming the refund.

Proof of Refund

To provide transparency and assurance to our customers, we include screenshots of actual refund conversations between our team and customers. Below, you will find examples of conversations where customers requested refunds and our responses, along with evidence of the refund being processed successfully.

Contact Us

If you have any questions or concerns about our refund policy or need assistance with a refund request, please don’t hesitate to contact our customer support team. We’re here to help you every step of the way.

Thank you for choosing SMARTIPTVCHANNEL. We appreciate your trust and look forward to serving you again in the future.

Requesting a Refund

You can request cancellation by opening a support ticket on the billing department.